FAQs

I’m unsure about sizing and the fit of an item. How do I find this information?

If you still have specific questions about a fit of an item or measurement guidelines, please email me at Imanijahaan@gmail.com

So since this is vintage Store, are the clothes cleaned before you ship them?

All pieces have been cleaned and sanitized at least twice. Additionally, clothes that wrinkle easily have been steamed.

How quickly will my Imani Jahaan item be shipped?

As a standard we ship your item next day if your order is placed before 4 pm. If your order is processed after 5pm your order will ship the following day.

Hey, I live really close to Imani Jahaan Vintage, can I skip the shipping and pick up my items?

Yes! Please email me before placing your order.

My item from Imani Jahaan Vintage arrived and it's not exactly what I expected. Do you accept refunds?

We currently have a no returns policy. However, we want all of our customers to be happy and we will always try to work something out in case you have an issue with your order. Each order will be handled on a case by case basis. Please send an email with your order number as the subject and we will find a way to reconcile your issue. Submit all inquires to Imanijahaan@gmail.com.

 

Does Imani Jahaan Vintage go out of town or on vacation?

Short answer is yes. The owners of Imani Jahaan aren't always near their inventory. If you purchase an item while we are out of town you will immediately receive an email regarding the updated shipping date.